Case Study - ZzzleepandGo
Digital product design
ZzzleepandGo is a company that has developed a new format of fast and economical hospitality that will revolutionize the way we travel, through accommodation units. These are controlled by a proprietary software platform. The ZzzleepandGo service allows customers to optimize their waiting time and reduce stress.
Challenges
- Improve user experience.
- Improve the autonomy of the cabins.
- Generate a 24-hour customer support system.
- Rethink the reservation system.
Solutions Implemented
The solutions implemented were designed to provide the user with a 360° digital experience that is more user-friendly and intuitive, while contributing to the company’s data control and security.
- Landing page design: Incorporating payment gateway to facilitate reservations.
- Security: We manage changes in the software as well as in the booths to provide greater security to both the user and the company.
- Data Dashboard: In order to obtain real-time information.
- User-cab interaction screen design: With emphasis on a user-friendly interface.
Benefits Obtained
- Better shopping experience: The interface turned out to be more user-friendly and shopping is easier.
- Risk reduction: By obtaining data in real time, safety during the use of the cabins is increased.
- User experience: Through the implementations we achieve that the user can have a more friendly experience with the whole experience, centralizing their needs in a platform.
- Innovation and Growth: We facilitate an environment conducive to continuous innovation and sustained growth.