1 – Initial State, Discovering the customer’s needs.
Active listening is a fundamental tool in the initial stage. The focus at this stage is to know and understand the core of the business in order to find technological needs, and thus help the client to innovate, pivot in its business model, change the organizational culture, orient the company to data, among many others.
It is essential to understand the core of the business in order to add value. For this we need to measure the digital maturity of the company in order to find the axes of improvement necessary for innovation.
2 – Elaboration of the Plan, Identifying Improvement Axis.
In this stage, the lean methodology is used in accordance with the following phases,
- Initial Status – What is.
- Future State – What if.
- Prototyping – What wows.
- Action plan – What works.
We go through the key processes of the company, understanding the points of contact with technology. The result of this stage will end with the identification of the axes of improvement and the digital strategy.
3 – Future State, Presentation of the Improvement Areas.
In this stage we present the axes of improvement to be developed within the framework of a digital strategy, obtaining a prototype that represents a path to obtain a minimum viable product.
At this stage there is a feedback from the client, in order to define a digital strategic plan aligned with its business model, and above all that accompanies its digital vision.
4 – A single team, agreement of the action plan.
A pillar of our strategy is to define measurable identifiers to ensure efficient follow-up and monitoring of the plan’s implementation. We act as if we were part of the client’s organization, managing the project and making technological decisions for the benefit of the client.
We bring our expertise to ensure a healthy ecosystem among all stakeholders, being an interpreter between technology providers and the customer.
