Case Study - Montevideo Logística
Henka Way
Montevideo Logística is a family company dedicated to the logistics and distribution of goods in Uruguay. With 14 years of experience in the market, the company is distinguished by its commitment to excellence in quality and service, always offering a personalized service to its customers. As a family company, Montevideo Logística values a close and personalized relationship with both its customers and employees. It fosters an open dialogue and a constant exchange of ideas, always focused on quality and continuous service improvement.
Challenges
Montevideo Logistics faces several key challenges that affect its operational efficiency and its ability to make informed decisions. The main pain points identified are:
- Reliance on manual processes: The organization, management and tracking of recurring tasks are done manually, resulting in a high probability of errors and delays.
- Inefficiencies in the documentation and traceability of operations: The lack of a unified system to manage the documentation and traceability of operations generates inefficiencies and makes it difficult to adequately supervise activities.
- Administrative inefficiencies: Administrative processes, including human resources and accounting management, are not integrated, leading to duplications and errors in records.
- Lack of information and reports for decision making: The lack of operational indicators and reports prevents management from analyzing performance and costs effectively, affecting strategic decision making.
Recommended Solutions
- Implementation of a delivery tracking system: The implementation of a software that allows planning routes, real-time monitoring of the fleet and managing vehicle documentation for maintenance is proposed. preventive based on indicators.
- Implementation of a maintenance management system: To schedule and track preventive and corrective maintenance of trucks, including automatic reminders about upcoming maintenance and important due dates.
- Control Panel and Reports: Implementation of a control panel to analyze metrics defined by the business, such as performance per truck, performance per route and customer, and management of operating costs.</li >
- System for calculating wages: Implementation of a solution to calculate wages more efficiently.
- Professionalization of backup management: Migration to cloud systems or implementation of a backup system to eliminate the use of pendrives.